Purchasing Jewelry through Chatham
Chatham Inc. is a wholesale company that does business with jewelry retailers, first and foremost. Before we encourage a purchase online, we try to find a retailer near you that carries the Chatham line of jewelry. Since not all cities are represented by a Chatham Retail Partner, we have created a shopping cart to give you the unique opportunity to conveniently purchase that Chatham piece you love.
When you place an order for a Chatham piece of jewelry, you will be contacted within 24hrs with an availability notification. If the item is in stock, we will ship it to you same day. All packages are shipped via 2nd Day Fed Ex delivery and payment is required in full prior to shipment. All orders are required to have matching billing and shipping addresses. We will not, under any circumstances, ship to an address different from billing. All fraud will be reported to the FBI.
If the jewelry is not in stock, you will be notified of its estimated delivery date or we will suggest similar styles that are readily available. Items that require resizing or replacement of stones can take approximately 2wks. In the event you do not accept the estimated delivery date, you will be given the opportunity to either cancel or confirm your order before we proceed.
All jewelry orders will come with a Certificate of Authenticity, which will either be enclosed in your package or mailed to your shipping address separately.
Loose Stone Orders
All online purchases are for jewelry only. We do not offer loose gemstones to the public. For the purchase of Chatham Created gemstones, you can contact any local jewelry retailer. They do not have to carry the Branded line to be able to purchase loose gemstones.
If you are a jewelry retailer, and want to place an order for stones, call us at 800-222-2002 or send us an email with your order to email@example.com
At Chatham, we support our Branded Retail Partners as well as all independent jewelers across America. Click here to find a Retailer near you.