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Purchasing Jewelry through Chatham

Chatham Inc. is a wholesale company that does business with jewelry retailers, first and foremost. Before we encourage a purchase online, we try to find a retailer near you that carries the Chatham line of jewelry. Since not all cities have Chatham representation, we have created an e-commerce store to give you the unique opportunity to conveniently purchase that Chatham piece you love.

When you place an order for a Chatham piece of jewelry, you will be contacted within 24hrs with an availability notification. If the item is in stock, we will ship it to you same day. All domestic orders are shipped via 2nd Day Fed Ex delivery and payment is required in full prior to shipment. International orders are sent via DHL and take between 2-3 days for delivery.

All orders are required to have matching billing and shipping addresses. We will not, under any circumstances, ship to an address different from billing. All fraud will be reported to the FBI.

If the jewelry is not in stock, you will be notified of its estimated delivery date or we will suggest similar styles that are readily available. Items that require resizing or replacement of stones can take approximately 2wks. In the event you do not accept the estimated delivery date, you will be given the opportunity to either cancel or confirm your order before we proceed.

A flat Shipping & Insurance fee of $20 will be added to your total amount automatically. California residents will be charged taxes according to their region's tax rate.

All jewelry orders will come with a Certificate of Authenticity, which will either be enclosed in your package or mailed to your shipping address separately.

Loose Lab-Grown Diamond Orders

All lab-grown diamond orders will ship free of charge.  Please allow 3 to 10 business days for delivery.  You will be notified of estimated delivery date within 24hrs of purchase.

All Chatham lab-grown diamonds are laser inscribed with the Chatham logo and Certificate Number.  Each lab-grown diamond order will come with its own Certificate of Authenticity & Grading Report.  Chatham's diamonds are graded by our very own Research Laboratories under strict standards.

California tax rates may apply.

Loose Color Stone Orders

All online purchases are for jewelry and loose lab-grown diamonds only. We do not offer loose colored gemstones to the public.

For the purchase of Chatham Created Gemstones, you can contact any local jewelry retailer. They do not have to carry the Branded line to be able to purchase loose gemstones.

International Orders

Chatham accepts online credit card orders for US and Canadian residents only.  All international orders require payment via bank wire.  If you are living outside of the US or Canada and would like to place an order, please contact us and we will send you instructions. 

Wholesale Orders

If you are a jewelry retailer, and want to place an order for stones, call us at 800-222-2002 or send us an email with your order to sales@chatham.com

At Chatham, we support our Branded Retail Partners as well as all independent jewelers across America. Click here to find a Retailer near you.