Shipping policy

Chatham Inc. is a wholesale company that does business with jewelry retailers, first and foremost. Before we encourage a purchase online, we try to find a retailer near you that carries the Chatham line of jewelry. Since not all cities have Chatham representation, we have created an e-commerce store to give you the unique opportunity to conveniently purchase that Chatham piece you love.

When you place an order for a Chatham piece of jewelry, you will be contacted within 24hrs with an availability notification. If the item is in stock, we will ship it right away. All domestic orders are shipped via 2nd Day Fed Ex delivery and international orders are sent Fed Ex Economy or Priority.  All orders are shipped after payment is received. 

All orders are required to have matching billing and shipping addresses. We will not, under any circumstances, ship to an address different from billing. All fraud will be reported to the FBI.

If the jewelry is not in stock, you will be notified of its estimated delivery date or we will suggest similar styles that are readily available. Items that require resizing or replacement of stones can take approximately 2wks. In the event you do not accept the estimated delivery date, you will be given the opportunity to either cancel or confirm your order before we proceed.

A flat Shipping & Insurance fee of $25 will be added to your total amount automatically. California residents will be charged taxes according to their region's tax rate.

All jewelry orders will come with a Certificate of Authenticity, which will either be enclosed in your package or mailed to your shipping address separately.